Company Philosophy

softfile philosophy

Why do so many companies choose SoftFile's business services? The decision usually comes down to one or more of the following factors:

  • Experience
  • Quality
  • Trust
  • Security
  • Value


SoftFile has been providing document imaging and data entry services since 1988. Since our inception in 1988, SoftFile has become one of the leading document management companies in the Western United States. Our production facility in Sacramento annually converts millions of documents, maps and microfilm to digital images for viewing on networks, intranets and the web. Our experienced staff will ensure ...


Your documents are unique. That's why we tailor every project to fit your company's specific needs. We believe that creating a customized solution for every project helps ensure a high level of accuracy. We create customized data fields, data validation rules, and include the use of look up tables and data formatting. We build custom queries which verify the data formatting and eliminate invalid entries.


Trust. It is something that is earned over time by doing the right things in the right way. For twenty-five years SoftFile has been earning the trust of local businesses and government agencies by delivering quality images and accurate data. We invite you to take a tour of our production facility and see why Fortune 500 companies and the State of CA agencies trust SoftFile with their vital records.


SoftFile is very serious about information security. SoftFile typically has 40 - 50 projects in-house at any one time. Virtually all of these projects involve highly secure and confidential data and documents such as attorney client files, confidential medical records, criminal files, accounting and payroll documents, laboratory notebooks for biotech research, etc. All of our employees are required to sign our corporate confidentiality document prior to employment. Background checks are performed on all potential employees prior to being hired for any position within the organization. Our production facility and computer network have passed numerous security audits.


We understand that your budget is limited and cost is an important factor (usually second only to quality). Our consultants analyze your project and make recommendations. We know our clients like to have options, so we always offer a few when practical. And we frequently advise against more expensive options when we believe they don't provide best value for our clients.

Did You Know?

Since 1988, SoftFile has successfully implemented projects for over 1,000 private companies and government agencies. Here's a partial list of our past and present clients:

  • State of CA - DMV
  • State of CA - CalTrans
  • CalPERS
  • Google
  • Coca-Cola
  • Safeway
  • Dignity Health
  • City of Oakland
  • Bank of America
  • Sacramento County
  • Harrahs Entertainment
  • HealthNet
  • Campbell Soup
  • Johnson & Johnson
  • Chevron
  • Longs Drug Stores
  • Monsanto
  • Fidelity National Financial
  • Pacific Gas & Electric
  • First American Corp.
  • Rite Aid
  • Superior Court of CA